Document processes and recommend improvements. Align processes to strategic goals. Increase awareness and process compliance of employee base. Increase company agility and ability to cope with change.
Selected Business Results:
- Slashed annual operating costs $500K while increasing client satisfaction 10% by developing integrated account management system.
- Reduced operating costs 50% and increased Referrals 20% by streamlining quoting and invoicing processes
- Decreased billing cycle time 95% and increased interoffice productivity via IT enablement with no added headcount.