Strategic Process Alliance

1. From Data to Strategy
(Articles/General)

... data that can be measured concretely – in business this is most often a balance sheet, count or cycle time of some kind. The important thing to remember with objective data is that good objective information ...

2. Service is the Backbone of Social Networks
(Articles/General)

... important than any other. There is nothing inherent in the nature of ones needs that makes them greater or lesser. The nature of our neediness makes us all the same. There is nothing inherent in people ...

3. The only skill to master
(Articles/General)

... to appreciate subtlety increases. The more subtlety you can appreciate – the larger your world. The ability to broaden your world then is enhanced by what you learn. More important that what you ...

4. How you do it is important!
(Articles/General)

Policies, processes and procedures are not merely a business requirement, they help drive business results. Buying a 600 page kit on processes is the first step to a new set of bookends, and little ...

5. Quit Fooling Around
(Uncategorised Content)

... credibility are not effective if they are not in service to you or your customers. Who benefits from the infrastructure and resources you create if you don’t have any clients? It certainly is important ...

6. What is an employee handbook?
(Articles/General)

... related lawsuits. It is an important “baseline” for the employee/employer relationship.  ...